Maneesha Fernando

Business Development Professional | Emerging Leader
Colombo, LK.

About

Dynamic Business Development Professional with a proven track record of driving growth, establishing key client relationships, and leading high-performing teams within fast-paced environments. Currently pursuing advanced Business Management studies, leveraging data-driven insights and strategic planning to secure lucrative contracts and optimize operational efficiency.

Work

Pack Ro Global Pvt Ltd
|

Business Development Manager

Colombo, Western Province, Sri Lanka

Summary

Led business development initiatives and a team of 5, managing client portfolios and driving growth through strategic partnerships and market analysis.

Highlights

Managed a portfolio of key clients, establishing and nurturing strong relationships that drove long-term business success and retention.

Led and mentored a team of 5 employees, ensuring timely completion of daily tasks and achieving high performance in a fast-paced retail environment.

Negotiated and secured multiple lucrative contracts with new clients, significantly expanding market share and contributing to revenue growth.

Leveraged data-driven insights and market trend analysis to identify high-potential opportunities, informing strategic decisions and driving business expansion.

Orchestrated cross-functional collaborations to develop and execute promotional campaigns and ensure successful product launches.

Zahav Inc, Orion City
|

Management Trainee (Customer Service Agent)

Colombo, Western Province, Sri Lanka

Summary

Assisted in operational streamlining, customer satisfaction initiatives, and resource coordination as a Management Trainee.

Highlights

Developed and implemented new operational processes, resulting in streamlined daily activities and enhanced overall efficiency.

Assisted in creating comprehensive training materials for new staff members, improving onboarding effectiveness and team readiness.

Coordinated effectively with vendors to ensure the timely delivery of essential supplies and materials, optimizing resource availability and project timelines.

Analyzed operational data to inform decision-making and identify areas for process improvement, contributing to overall effectiveness.

Collaborated on innovative strategies to enhance customer service and loyalty, contributing to improved satisfaction metrics.

Education

York Graduate Campus
Kelaniya, Western Province, Sri Lanka

Higher National Diploma (HND)

Business Management

York Graduate Campus
Kelaniya, Western Province, Sri Lanka

Foundation Diploma

Business Management

Grade: Gold medalist, Distinction, Batch top

Lyceum International School Wattala
Wattala, Western Province, Sri Lanka

Advance Level (A/L)

Biology Stream

Grade: 2C

Lyceum International School Wattala
Wattala, Western Province, Sri Lanka

Ordinary Level (O/L)

Biology Stream

Grade: 2A, 3A, 1B, 1D

Languages

English
Sinhala

Certificates

Executive Certificate in Business Leadership

Issued By

MTF, Institute Of Management & Technology

Certificate in Currency Management For Small Businesses & Corporates

Issued By

MTF, Institute Of Management & Technology

Skills

Business Development

Negotiation, Persuasion, Networking, Relationship Building, Client Management, Strategic Planning, Market Research, Opportunity Identification.

Leadership & Management

Team Management, Project Management, Conflict Resolution, Organizational Skills, Ethical Decision Making, Mentorship.

Data & Analytics

Data Analysis, Data Interpretation, Market Trend Analysis, Performance Metrics, Informed Decision Making.

Communication & Digital Literacy

Effective Communication, Digital Literacy, Microsoft Office, Excel, Microsoft Word.

Operational Efficiency

Process Improvement, Streamlining Operations, Technology Implementation, Budget Management, Supply Chain Coordination.

Personal Attributes

Time Management, Entrepreneurial Mindset, Attention to Detail, Adaptability, Flexibility, Problem Solving, Critical Thinking.

References

Nalaka Fernando

Nalaka Fernando, Pack-Ro Global pvt ltd, sales@packroglobal.com | 0777456748